5star Booths | Frequently Asked Questions
5starbooth, 5star photo booth, photo booth in london
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Frequently Asked Questions

Please feel free to contact us if you need any more information

Who manages the booth?

All our photo booths are supplied complete with our friendly booth butlers who will not only set up the booth but stay for the duration of the event to ensure the photo booth runs smoothly.

How long can I have the booth for?

We offer 2/3 hours hire however we can do additional hours to find out more information please email or contact us.

What areas do you cover?

We cover most areas in the UK, to find out more information please email or contact us.

How does the booth work?

You simply touch the screen to start, pose & smile then wait 8 seconds and collect your instant printout.

How many people can I get in the booth?

Our booths can fit anything from 5 to 8 people.

What is a guestbook?

Our guest books are a great way to remember your special event.  Your guests get to put their pictures and personal messages into a guestbook, plus you get to view all the special moments afterwards. Your guests also get a copy of the pictures as we give double prints with every guestbook. 

Do I need consent from guest/users when using social media integration?

Yes it is your responsibility to receive consent from your guests before posting their images. 5starbooth is not responsible for your content posted online.

Do you have public liability insurance?

Yes absolutely, if you require a copy please ask.

How much do you charge for travel?

All our booths are delivered FREE within the London area, if your booking is outside of London there may be a slight delivery charge.

What are the sizes of the photo booths?

Our photo Booths when set up measures: approx. 1.2m (W) x1.8m (L) x 2.0m (H)

Can we have colour or black & white prints?

Your guests can choose to have colour or black & white prints per visit via the touch screen.

Do I need to pay a deposit?

We take a minimum £50 deposit in order to secure your date. Following that we require full payment 2 weeks before your event or on the day in cash before we set up.

What are idle hours?

Idle hours are the time in which the photo booth is present at your event but not open. If you want the booth up and ready for when guests arrive but not open for a further 1,2,3 hours, those are your idle hours. During these periods a charge of £30 per hour will apply for the booth to be attended.

How does the video messaging work?

Each photo booth has a touch screen monitor, your guests get to choose from 3 options, prints in colour, prints in black & white and video message. The booth is fully automatic and will switch between the various modes instantly so your guests can have their prints and leave you a video message whilst in the photo booth.

Do we get unlimited prints?
All our photo booth hire options come with unlimited photos i.e. as many as your guests can take within your hire period some packages offer unlimited single prints some offer unlimited double prints.
Do we get to keep the photos?

Yes, we also provide you with a DVD with all the images and videos on the night.

How long does it take to set up?

We can assemble the booth in less than 30 minutes once we have all of the equipment in the venue.

Can I customise my background or curtain?

You can have any background or curtain you want. We have a wide range to choose from but you can also customise your own for an extra cost. This is a great idea for corporate events and product launches.

Can you do different print layouts?

Yes we can, contact us to find out more.

Can I choose to have branding/messages on my prints?

Absolutely! When you book our booths we will ask you what you would like on your printout and our 5 star graphic designer will help create this.

How long does setup take?

It takes around 30-45 min setup, setup and takedown are included free of charge in every package. 

Have your photo booths been PAT tested?

Yes absolutely, if you require a copy please ask.

What are the electricity requirements for the booth?

We just need one standard plug point as close to the area as possible.

Do you provide booth attendants with the photo booth?

An attendant is always provided at your event to take care of everything for you.  

Can our guests view the images after the event?
Yes, after your event we create a free gallery for you and your guests to view the images.
What printers do you use?
We use thermal dye sublimation printers, the same as the photo processing companies use, the best in the business. The prints are fast, touch dry and water proof immediately
What cameras do your booths use?

Our photo booths use professional DSLR cameras resulting in sharp quality pictures.

What happens if I cancel my booking?

Once you have paid a deposit and you choose to cancel you booking your deposit will not be refunded. If you have paid the full amount you will receive your money back minus the deposit only if notified 2 weeks before the event. Cancellation needs to be in writing/email and not verbal.